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Knowledge Base
Technical articles and deeper guides for PoolStamp. ·
41
articles
Getting started
Welcome to PoolStamp
Download the PoolStamp mobile app
Set up your business profile
Connect your Stripe account
Importing customers from another tool
Log your first visit
Customers
Add a customer manually
Edit customer details
Customer language preference (EN/ES)
Delete or archive a customer
CSV import — column mapping
Routes & visits
Build your first route plan
Reorder stops on a route
Complete a visit step by step
Recording chemical readings
Adding photos to a visit
Logging repair items
Multi-tech dispatch status
Route optimization
Offline mode
Chemical logging best practices
GPS check-in
Receipts & notifications
The proof-of-service receipt
Customizing branding on receipts
Email notifications — what fires when
SMS visit notifications
Receipt settings
Portal magic-link security
SMS opt-in and consent (carrier compliance)
Payments
Pay-now links on receipts
Refunding a payment
Pricing and what's included
Update your billing card
Managing your billing
Account
Invite a team member
Reset your password
Delete your account
Admin, Owner, Tech roles
Biometric login
Password reset & session revocation
App crash reports (Sentry incident triage)
Knowledge Base · PoolStamp
