Customizing branding on receipts

How your business name appears and what you can change today.

The launch receipt design is opinionated: PoolStamp's brand stays in the footer, your business name owns the header. We made this trade-off deliberately so the receipt feels like it came from you, not from a SaaS vendor.

What you can change today

Save the business profile and the next receipt uses the updated values immediately. Previously-sent receipts are not retroactively updated (they're sent emails, sitting in your customers' inboxes).

What you can't change yet

Reply-to

The receipt's reply-to header is set to your operator email by default. If your customer replies to the receipt, the reply lands in your inbox, not PoolStamp's. To override this — for example, to route replies to a shared support@yourbusiness.com — set Account → Notifications → Reply-to address in the web admin.

What about the customer portal page design?

The customer portal at poolstamp.com/portal uses the same header/footer pattern as the receipt — your business name up top, PoolStamp's wordmark only in the small footer. Same constraint: no logo upload yet.


Receipts & notificationsAll categories
Customizing branding on receipts — PoolStamp · PoolStamp