Your business profile is what your customers see on every receipt and notification. Spend two minutes filling it in — it's the difference between a generic "PoolStamp" email and one that looks like it came from your business.
What customers see
Customer-facing receipts and portal pages show:
- Business name — the operator-level "doing business as" name.
- Phone — a
tel:link customers can tap to call. - Website — optional; appears in the receipt footer.
PoolStamp's brand appears only in the footer ("Powered by PoolStamp"). The body of the email is your business.
Where to edit it
In the web admin at app.poolstamp.com, open Account → Business profile. The same screen exists in the mobile app under Settings.
Fields you can edit:
- Business name (200 character max)
- Public phone number (E.164 format recommended; e.g.
+13055551234) - Website (https URL)
Email sender
PoolStamp sends transactional email through Postmark using the PoolStamp sender configured for your account. Customer-facing receipts still lead with your business name, and replies should go through your normal business contact path.
Branding I can't change yet
The current product does not support uploading your own logo, changing the receipt color theme, or sending from your own domain. The receipt uses your business name in the header and keeps PoolStamp branding in the footer.