The proof-of-service receipt
This is the single most important piece of communication PoolStamp sends. Every completed visit sends a receipt email when the customer has a valid email address. SMS sends only when account texting is enabled and the customer has confirmed opt-in.
What's in it
A standard receipt includes, top to bottom:
- Your business name as the masthead (yours, not PoolStamp's)
- Greeting with the customer's first name
- Visit summary — date, time, address, GPS-stamped check-in
- Map link — opens the location in Google Maps if the customer wants to see exactly where you parked
- Chemicals added — the list with amounts
- Photos — thumbnails inline, tap any to view full-size
- Repair items — if any, with their status
- Notes — anything you typed during the visit
- Pay now button (when Stripe, card payments, and a visit price are configured)
- View visit history button — opens the customer portal (no login)
- Footer — small "Sent by Your Business via PoolStamp"
Send timing
The receipt sends within 60 seconds of you tapping Complete, regardless of network conditions on your phone — the visit syncs to the server first, then the server sends the email. So even if your phone is offline at the moment of completion, the receipt still goes out as soon as your phone reaches signal.
Customizing
For launch, you can customize:
- Business name (Settings → Business profile)
- Phone and website (Settings → Business profile)
- SMS opt-in per customer (default off; enable on customer detail)
Logo upload, custom colors, custom footer copy, and a custom sender domain are not configurable today.
What customers do with it
Customers use the receipt to answer the normal post-service questions: what happened, what was added, what needs follow-up, and where the proof lives.
Re-sending a receipt
Web dashboard → Visits → click the visit → Re-send receipt. The customer gets the same email again.